Brompton Removals Health and Safety Policy

Brompton Removals is committed to providing a safe and healthy working environment for our employees, contractors, clients, and members of the public who may be affected by our removal and relocation activities. This Health and Safety Policy sets out our approach to managing risk and promoting safe working practices across all services we provide, including domestic moves, commercial relocations, packing, loading, transport, and storage.

Our objective is to prevent injury, ill health, and damage to property by identifying hazards, assessing risks, and implementing effective control measures. We aim to continually improve our health and safety performance through regular monitoring, training, and review.

Management Responsibilities

The management team at Brompton Removals has overall responsibility for ensuring that this Health and Safety Policy is implemented, maintained, and regularly reviewed. Management will provide the necessary resources, information, instruction, and supervision to enable all employees to carry out their work safely and competently.

Managers and supervisors are responsible for:

Ensuring risk assessments are carried out and reviewed for removal and storage activities. Communicating safe systems of work and ensuring they are followed. Providing appropriate equipment, vehicles, and protective gear in good working order. Investigating accidents, incidents, and near misses, and implementing corrective actions. Promoting a positive health and safety culture throughout the company.

Employee Responsibilities

All employees of Brompton Removals have a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions at work. Every member of staff is expected to:

Follow all health and safety procedures and instructions given by management. Use equipment, tools, and vehicles only for their intended purpose and in accordance with training. Report any hazards, defects, or unsafe practices without delay. Wear any personal protective equipment provided and keep it in good condition. Cooperate fully in any investigation or review relating to health and safety.

Failure to observe safe working practices may result in disciplinary action, as health and safety is an integral part of each employee’s responsibilities.

Risk Assessment and Safe Systems of Work

Brompton Removals conducts risk assessments for all significant activities, including manual handling, packing, loading and unloading, vehicle movements, working at height, and storage operations. These assessments inform our safe systems of work and help us put suitable control measures in place.

Before each job, our teams are briefed on the specific risks associated with the property, access routes, parking, and any particular items such as heavy furniture, pianos, or fragile equipment. Where appropriate, we may conduct a pre-move survey to identify hazards and plan safe methods of working.

Manual Handling and Use of Equipment

Manual handling is central to removal work, and Brompton Removals places particular emphasis on safe lifting and carrying techniques. All staff receive manual handling training, which covers safe posture, team lifting, load assessment, and the use of handling aids such as trolleys, dollies, and lifting straps.

Suitable equipment is provided to reduce the risk of injury, and employees are required to use it whenever practical. Oversized or exceptionally heavy items are planned in advance to ensure adequate staffing levels, appropriate lifting equipment, and clear communication among the team.

Vehicles and Driving Safety

Our vehicles are maintained in a roadworthy and safe condition, with regular inspections and servicing. Only authorised and competent drivers are permitted to operate company vehicles. We expect all drivers to comply with traffic regulations, drive responsibly, and take account of weather, road, and local conditions when planning and carrying out journeys.

Loads are secured safely to prevent shifting during transit, and special care is taken when manoeuvring in residential streets, commercial loading areas, or restricted access zones. Drivers are encouraged to report any defects or issues immediately so that they can be addressed without delay.

Customer Premises and Public Safety

Brompton Removals recognises its responsibility to protect customers and the public in and around the properties where we work. Our teams take care to minimise disruption, secure work areas where necessary, and ensure that access routes such as doorways, corridors, staircases, and pavements are kept as clear as possible.

Where hazards cannot be avoided, such as temporary obstructions or loading from the roadside, we implement suitable controls, which may include signage, barriers, or spotters to guide vehicle movements and protect pedestrians.

Training, Competence, and Communication

We provide ongoing training to ensure our staff remain competent and confident in their roles. This includes induction training for new employees, job-specific instruction for removal operations, refresher training for manual handling, use of equipment, and vehicle driving, and toolbox talks to address particular risks or lessons learned from recent jobs.

Health and safety information is communicated clearly to staff, and we encourage open reporting of concerns or suggestions for improvement. Constructive feedback is welcomed from both employees and clients as part of our commitment to continuous improvement.

Accident, Incident, and Near Miss Reporting

All accidents, incidents, and near misses are recorded and investigated to identify root causes and prevent recurrence. Employees are required to report any event that results in injury, damage to property, or a situation that had the potential to cause harm. This helps us improve our procedures and ensure that lessons are shared across the company.

Health, Welfare, and Wellbeing

Brompton Removals recognises that the physical nature of removal work can be demanding. We aim to protect the health and wellbeing of our employees by managing workloads, providing adequate rest breaks, and encouraging safe working practices that reduce strain and fatigue. Where necessary, we may adjust tasks or allocate additional resources to ensure work can be completed safely.

Policy Review and Continuous Improvement

This Health and Safety Policy is reviewed regularly and whenever there are significant changes to our operations, applicable legislation, or industry best practice. We are committed to learning from experience, adopting improvements, and maintaining high standards of safety across all removal and storage services we provide.

By working together and following this policy, Brompton Removals aims to provide a safe, professional, and reliable service for every move.